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Guest satisfaction:100% [20good,0bad]

  • Visitors desirepeak on :2017-04-03
  • 酒店好装修了 太老了 有老人味了
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  • Visitors desirepeak on :2017-04-08
  • 还可以!距离西湖近、服务不错
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  • Visitors desirepeak on :2017-04-08
  • 酒店位置较好,房间阳台就能观看到西湖美景。
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  • Visitors desirepeak on :2017-04-11
  • 比较完美的一次入住体验,湖边的五星级酒店中性价比还算不错的选择
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  • Visitors desirepeak on :2017-04-11
  • 还可以,环境挺好的!!!!!!!!!
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  • Visitors desirepeak on :2017-04-17
  • 位置极佳,服务到位,但菜品性价比不高。
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  • Visitors desirepeak on :2017-04-17
  • 非常温馨舒适,四周吃住玩都方便。
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  • Visitors desirepeak on :2017-04-17
  • 酒店的花艺太美了,去西湖又方便。
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  • Visitors desirepeak on :2017-04-18
  • 感觉很一般,没有想象的好……
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  • Visitors desirepeak on :2017-04-19
  • 。。。。。。。。。。。。。。。。。。。。
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  • Visitors desirepeak on :2017-04-26
  • 比预想的差多了,门厅都是店,很杂,大厅环境不好
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  • Visitors desirepeak on :2017-04-30
  • 酒店比较老,离西湖还是比较近的,过马路就到了,房间比较小,价格有点高
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  • Visitors desirepeak on :2017-04-30
  • 和老公来杭州入住的,周边配套比较方便,酒店服务人员态度很好,房间很大而且还可以看到湖,早餐比较丰富,很不错的入住体验。下次还会考虑入住。
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  • Visitors desirepeak on :2017-05-02
  • 酒店位置很好,马路对面就是西湖。服务很好!看见有小孩子入住客房服务人员主动送上孩子专用拖鞋!房间够大,宽敞舒服。早餐特棒!品种非常丰富!下次来杭州一定继续住他家!
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  • Visitors desirepeak on :2017-05-02
  • 服务员态度差,办理入住有慢,总之都不好
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  • Visitors desirepeak on :2017-05-03
  • 从前台办理入住就开始觉得心塞。晚上九点多到的吧,等了半个小时办理入住手续。可能是考虑到我带了孩子吧,房间是3F一侧的尽头,但房间的隔音真的太差,外面路上机动车的声音听得一清二楚,两天的睡眠都是差到极点,更不要想午睡,泪奔!没错,我有事先挨扇窗检查??早餐种类很多,可还是建议酒店更换面包师,比照其他五星酒店差好多。对了,可能是我住的五星酒店不多?第一次遇见退房要等待酒店工作人员进行查房的。。。但亮点还是有的,比如可以打开的露天阳台,窗外的景色确实不错的说,还有先生生日当天赠送的蛋糕。
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  • Visitors desirepeak on :2017-05-04
  • 推荐领导出差住的,结果半夜有人撬门!吓死人了,酒店安全隐患真是让人汗颜!而且出事也没人管,差点报警了!
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  • Visitors desirepeak on :2017-05-07
  • 酒店没什么说的,位置服务都很好,据说还是温德姆的旗舰店
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  • Visitors desirepeak on :2017-05-07
  • 蛮好的,在西湖附近,设施新,服务佳!
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  • Visitors desirepeak on :2017-05-11
  • 很不错的酒店很干净很不错的酒店很干净
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